/WinDpg (via WindowsKernel.com)
Black Screen and System Restart with Even ID 41 : BugCheckCode 278

WinDpg (via WindowsKernel.com)


Hello Rob you have said to show you the mini dumps here is what I found thank you for helping

Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:Windowsminidump21820-27718-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is: 

Windows 10 Kernel Version 18362 MP (12 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 18362.1.amd64fre.19h1_release.190318-1202

Machine Name:

Kernel base = 0xfffff804`06e00000 PsLoadedModuleList = 0xfffff804`07248190

Debug session time: Tue Feb 18 17:53:13.052 2020 (UTC – 8:00)

System Uptime: 0 days 0:03:01.744

Loading Kernel Symbols

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Loading User Symbols

Loading unloaded module list

…….

For analysis of this file, run !analyze -v

0: kd> !analyze -v

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*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

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IRQL_NOT_LESS_OR_EQUAL (a)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high.  This is usually

caused by drivers using improper addresses.

If a kernel debugger is available get the stack backtrace.

Arguments:

Arg1: fffff7b6e00093e0, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000000, bitfield :

bit 0 : value 0 = read operation, 1 = write operation

bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

Arg4: fffff80406d5eaf8, address which referenced memory

Debugging Details:

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*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

DUMP_TYPE:  2

BUGCHECK_P1: fffff7b6e00093e0

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80406d5eaf8

READ_ADDRESS: fffff804073733b8: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

 fffff7b6e00093e0 

CURRENT_IRQL:  2

FAULTING_IP: 

hal!HalSendSoftwareInterrupt+58

fffff804`06d5eaf8 0f1004c8        movups  xmm0,xmmword ptr [rax+rcx*8]

CPU_COUNT: c

CPU_MHZ: d42

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  System

ANALYSIS_SESSION_HOST:  DESKTOP-OQI31UU

ANALYSIS_SESSION_TIME:  02-19-2020 12:28:28.0048

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME:  fffff8040cc67590 — (.trap 0xfffff8040cc67590)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=fffff7b680009380 rbx=0000000000000000 rcx=000000000c00000c

rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000

rip=fffff80406d5eaf8 rsp=fffff8040cc67720 rbp=fffff8040cc678d0

 r8=0000000000000008  r9=0000000000000000 r10=fffff80406d5eaa0

r11=ffffe58676b9a080 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0         nv up ei pl zr na po nc

hal!HalSendSoftwareInterrupt+0x58:

fffff804`06d5eaf8 0f1004c8        movups  xmm0,xmmword ptr [rax+rcx*8] ds:fffff7b6`e00093e0=????????????????????????????????

Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80406fd33e9 to fffff80406fc1510

STACK_TEXT:  

fffff804`0cc67448 fffff804`06fd33e9 : 00000000`0000000a fffff7b6`e00093e0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

fffff804`0cc67450 fffff804`06fcf72b : ffffe586`72387002 00000000`00000000 ffffe586`72cf3688 00000000`00000001 : nt!KiBugCheckDispatch+0x69

fffff804`0cc67590 fffff804`06d5eaf8 : fffff804`06e00000 ffff5d41`ffd24500 00000000`00000000 00000000`00000fff : nt!KiPageFault+0x46b

fffff804`0cc67720 fffff804`06e491b4 : ffffe586`00000000 ffffe586`76b9a080 00000000`00000008 ffffe586`76b9a188 : hal!HalSendSoftwareInterrupt+0x58

fffff804`0cc67850 fffff804`06e48cd3 : fffff804`05921180 00000000`0000002c fffff804`05924800 00000000`00000000 : nt!KiDeferredReadyThread+0x3c4

fffff804`0cc67910 fffff804`06e6bb9b : ffffe586`76b9a080 ffffe586`76b9a1f0 00000001`00000004 ffffe586`6fc6c010 : nt!KiReadyThread+0x33

fffff804`0cc67940 fffff804`06e6a7e9 : 00000000`0000000c 00000000`00989680 00000000`00001b14 00000000`0000002c : nt!KiProcessExpiredTimerList+0x27b

fffff804`0cc67a30 fffff804`06fc5054 : 00000000`00000000 fffff804`05921180 fffff804`07391400 ffffe586`7070a5c0 : nt!KiRetireDpcList+0x4e9

fffff804`0cc67c60 00000000`00000000 : fffff804`0cc68000 fffff804`0cc62000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x84

THREAD_SHA1_HASH_MOD_FUNC:  1aa4c8631ea8404dba3f943cb0260e8a3610b9ef

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  4e1c5a4b4e26a02a68490dd24020eb6e63cc3488

THREAD_SHA1_HASH_MOD:  a26ad7c9d9ba9aa18bf16a1fe637d46a447e1e89

FOLLOWUP_IP: 

nt!KiPageFault+46b

fffff804`06fcf72b 33c0            xor     eax,eax

FAULT_INSTR_CODE:  ffb0c033

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiPageFault+46b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4269a790

IMAGE_VERSION:  10.0.18362.657

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  46b

FAILURE_BUCKET_ID:  AV_nt!KiPageFault

BUCKET_ID:  AV_nt!KiPageFault

PRIMARY_PROBLEM_CLASS:  AV_nt!KiPageFault

TARGET_TIME:  2020-02-19T01:53:13.000Z

OSBUILD:  18362

OSSERVICEPACK:  657

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2005-04-22 18:40:32

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  1008c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_nt!kipagefault

FAILURE_ID_HASH:  {ec3e2762-48ae-ffe9-5b16-fbcb853e8320}

Followup:     MachineOwner

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