/Kernel Mode Heap Corruption in WIndows 10 Pro (via WindowsKernel.com)
Black Screen and System Restart with Even ID 41 : BugCheckCode 278

Kernel Mode Heap Corruption in WIndows 10 Pro (via WindowsKernel.com)


That error can be caused by many things including various hardware and/or software. Not just antivirus/security programs which are known to cause it.

You might want to fully uninstall Kaspersky to see if it is causing the issue. If it is involved, as either cause or by helping to mask the cause, merely disabling it will not be sufficient.

Kaspersky Removal Tool
http://support.kaspersky.com/common/service.aspx?el=1464
and 
http://support.kaspersky.com/kis2010/service?qid=208279463

List of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki/mse-protect_start/list-of-anti-malware-product-removal-tools/2bcb53f7-7ab4-4ef9-ab3a-6aebfa322f75

Uninstallers (removal tools) for common antivirus software
http://kb.eset.com/esetkb/index?page=content&id=SOLN146 

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Troubleshoot blue screen errors <-- read this link
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

We can analyze the minidumps if you make them available from the OneDrive

or other file
sharing sites (such as MediaFire). If you have problems uploading

the minidumps copy them to the Desktop or the Documents folder and upload
them from there.

One-Drive – Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/share-file-folder

Upload photos and files
http://windows.microsoft.com/en-us/onedrive/add-photos-files

Zip or upload the contents of C:Windowsminidump

Use OneDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

Hope this helps.
——————————————————————————————–
Rob Brown –
Microsoft MVP
<- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.

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