/pc randomly turns off without blue screen and restarts (via WindowsKernel.com)
Black Screen and System Restart with Even ID 41 : BugCheckCode 278

pc randomly turns off without blue screen and restarts (via WindowsKernel.com)


Hi Wichapon, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers.
If you will work with me I will be here to help until the issue is resolved.

Troubleshoot blue screen errors <-- read this link
http://windows.microsoft.com/en-us/windows-10/t…

This line indicates there was a BSOD except the unit Powered OFF instead of displaying the Bluescreen.

30 == that equals the Bug_Check 1E.

If the DMP file was actually written we can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire). If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and
upload them from there.

One-Drive – Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/sha…

Upload photos and files
http://windows.microsoft.com/en-us/onedrive/add…

Zip or upload the contents of C:Windowsminidump

Use OneDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-U…

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Could be your computer just does not have the complete specs to run your programs or games. Best to check with the program and game makers’ support and forums.

ID41 with no Bug_Check – The main cause of this issue as you have described is hardware related :

https://support.microsoft.com/en-us/help/202850

1. Over-Clocking -> best to reset ALL to the defaults especially while troubleshooting

2. Memory (check thoroughly as indicated below).

3. Power Supply (see below to ensure you have enough power).

4. Over-heating – even if the overall temps are with-in specs a single component can be too sensitive to even the normal levels of heat and fault at a lower temp. Try adding a fan blowing into the case to reduce the effects of heat even more than the cooler
usually does. Of course ensure all built-in fans are running.

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After checking determining the wattage of the power supply you will then need to check the requirements of the motherboard and devices. Usually, the video card is one of the major power users.

How do I determine how big my power supply is?
http://www.computerhope.com/issues/ch000800.htm

Other good sources of information are the device makers’ sites and their forums.

eXtreme Power Supply Calculator
http://extreme.outervision.com/psucalculatorlit

Power Supply Calculator
http://educations.newegg.com/tool/psucalc/index

Choosing the right power supply for your computer
http://en.kioskea.net/faq/588-choosing-the-righ

How Do I Test the Power Supply in My Computer?
http://pcsupport.about.com/od/toolsofthetrade/f

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Memory tests do not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in system behind slower memory. So it is best to also swap sticks in and out to check for those even if all
memory tests fail to show a problem.

To test RAM check here – let it run 4+ hours or so. <-- best method
www.memtest.org

MemTestX86 – Test RAM With
http://www.tenforums.com/tutorials/14201-memtes

For the Windows Memory Diagnostic Tool.

Type in Cortana’s search box -> Windows Memory Diagnostics
at top of list – click it. in Windows 8/8.1/10 the name is “Windows Memory
Diagnostic”.

Here to help,

Rob

——
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research any product advertised on the sites before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

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